Toimituskäytäntö
Shipping policy
When will my order be processed?
All orders are Eco-friendly and hand to made within 30 days. Please allow extra time for your order to be processed during holidays and sale seasons.
How long will it take to receive my order?
After that, it will take 7-15 business days for delivery (depending on location).
Will I be charged with customs and taxes?
Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Customer Satisfaction
We are dedicated to ensuring every customer's complete satisfaction. That's why we urge all customers to reach out to us within 30 days of their purchase for issue resolution. If your order has not met your expectations, you can initiate a return by submitting a support ticket with a brief, detailed explanation, and we will facilitate the process with no further inquiries. Please get in touch with our customer support team to begin the return process.